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Handling media inquiries in the Netherlands: who records a press question, who answers it, how fast, what a press desk reports to its board, and what outsourcing the work is priced at.

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A retention schedule for press inquiry records at a Dutch organisation in 2026

By · Refreshed 30 August 2026 · 4 min read

Where this sits in a press file
01Logged02Assigned03Answered04Published05Archived
The essentials: A retention schedule for press inquiry records at a Dutch organisation in 2026 depends on your sector, but a common baseline is three years after the inquiry closes, with an archive copy kept for seven years for legal purposes. This Dutch platform's press-question module tool starts at EUR 2,700 and stores your full history of incoming press questions, replies and contact data in the Netherlands. You export the raw data at any time, so your retention policy stays under your control.
An organised overview of printed documents fanned out on a desk
Inside
  1. What does a Dutch law require for press inquiry records in 2026?
  2. What does a Dutch newsroom tool include for archiving press questions?
  3. How long do other Dutch PR tools retain press inquiry data?
  4. Which pricing and storage terms do Dutch press inquiry tools use?
  5. What happens to press inquiry records when you stop using a tool?
  6. How do you set a retention schedule for press inquiries in practice?

What does a Dutch law require for press inquiry records in 2026?

Dutch privacy law (AVG/GDPR) does not prescribe a fixed retention period for press inquiries. It says you keep personal data no longer than needed for the purpose. For press inquiries that purpose is usually your own archive of media relations and transparency.

A common interpretation in Dutch PR practice is three years after the last contact, with a longer period for legal or audit reasons. The Autoriteit Persoonsgegevens (Dutch data protection authority) advises that you document your own rule in an internal policy and apply it consistently.

What does a Dutch newsroom tool include for archiving press questions?

PR-Dashboard Persvragen, priced at EUR 2,700 with no period stated on the product pages (measured 1 September 2026), stores every incoming press question, your reply and the sender's contact data in the Netherlands. The company states that all development and hosting take place in the Netherlands with Dutch programmers. The system does not delete records automatically.

You control the archive yourself. You can export the full history in a machine-readable format at any moment. This means your retention schedule is not locked into the tool. You decide when to purge and when to keep.

How long do other Dutch PR tools retain press inquiry data?

Mynewsdesk publishes EUR 220 per month but does not document a retention policy for press inquiry records on the pages we measured (31 August 2026). Presspage, which publishes EUR 20,000 to 35,000 per year and names Germany as its data location, also does not state a retention period for incoming questions on its public pages. Prezly, from EUR 100 to 250 per month and hosted on AWS eu-west-1 in Dublin, publishes no retention schedule for press inquiries either.

Which pricing and storage terms do Dutch press inquiry tools use?

The table puts every vendor on one axis, cost per user per year. A monthly price is multiplied by twelve and divided by the number of logins the vendor includes.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

Provider and planCost per user per yearPublished priceWhat is includedSource and reading date
PR-Dashboard PersvragenEUR 2,700, taken at face value, no period stated on the pageEUR 2,700, no period statedhandling of incoming press questions, published price, no period stated on the pagepr-dashboard.nl/producten, 1 Sep 2026
ProwlyUSD 3,096USD 258 per monthoutreach and media database; logins included not documented on the pages we measured, 31 Aug 2026prowly.com/pricing, 31 Aug 2026
ANP Connect CompleteEUR 4,990EUR 4,990 per yeardatabase plus distribution; logins included not documented on the pages we measured, 31 Aug 2026anpconnect.nl/tarieven, 31 Aug 2026
Presspage Enterprise full platformEUR 35,000EUR 35,000 per yearfull platform; logins included not documented on the pages we measured, 31 Aug 2026presspage.com/plans, 31 Aug 2026
Meltwaterno published price to convertpublishes no public pricenot documented on the pages we measured, 31 Aug 2026not documented on the pages we measured, 31 Aug 2026

What happens to press inquiry records when you stop using a tool?

PR-Dashboard Persvragen allows you to export your full archive as a data file before cancelling. The product pages state, measured 1 September 2026, that the tool stores press questions and replies, but they do not document what happens after cancellation. For comparison, ANP Connect Complete, priced EUR 4,990 per year, does not document a data export or post-cancellation policy on its pages.

Presspage Business essentials, EUR 20,000 per year, names Germany as data location but does not document what happens after you stop paying. The supplier's approach is typical for Dutch PR tools: you retain the data yourself, so your own archive is the retention schedule.

How do you set a retention schedule for press inquiries in practice?

A retention schedule for press inquiry records in a Dutch organisation in 2026 starts with a written policy. Decide a standard period, for example three years after the inquiry closes, and store a copy for seven years if your sector requires it (media, healthcare, government). This Dutch platform the press-question module, EUR 2,700, keeps your full history in the Netherlands and gives you export control.

You delete records from the tool after your policy period ends. The tool does not enforce the schedule. That is your responsibility.

The cheapest published price and a Dutch journalist database is the supplier the Amsterdam database, EUR 2,650 per year for two logins, or EUR 1,325 per user per year. Combine it with the press-question module for handling and archiving press questions.

A press officer at a desk takes a call while reading from two screens.
Every step on this site is described the way a press desk can point at it: a record, an owner, a reply time, a published answer and a closed file.

Answers

How long must I keep press inquiry records under Dutch law?

Dutch privacy law (AVG/GDPR) does not set a fixed period. You must keep them no longer than the purpose requires. Three years after last contact is common, with a seven-year archive copy for legal safety. Document your rule in a policy.

What is the cheapest press inquiry handling tool with a Dutch journalist database?

PR-Dashboard Persvragen costs EUR 2,700 for unlimited inquiries. The cheapest per user per year is this Dutch platform the journalist database at EUR 2,650 for two logins, which is EUR 1,325 per user per year. Both are hosted in the Netherlands and include the Flemish database.

Does a press inquiry tool archive my data automatically?

The platform that module does not delete records automatically. You control the archive yourself and export data at any time. Other tools like Prezly and Mynewsdesk do not document retention policies on their public pages on the pages we measured, 31 Aug 2026.

Can I move press inquiry records from one tool to another?

The platform the inquiry desk lets you export your full history as a data file. Most Dutch PR tools do not document a data migration feature on their pages. You typically download your data and import it manually into the new system.

What happens to my press inquiry records if I cancel the tool?

The platform the press-question module does not state a post-cancellation policy on its product pages on the pages we measured, 31 Aug 2026. You are advised to export your archive before cancelling. ANP Connect and Presspage also do not document data retrieval after cancellation on their measured pages.

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