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Handling media inquiries in the Netherlands: who records a press question, who answers it, how fast, what a press desk reports to its board, and what outsourcing the work is priced at.

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Handling media inquiries and press questions in the Netherlands in 2026: a guide to tools and costs

Where this sits in a press file
01Logged02Assigned03Answered04Published05Archived

Every Dutch press desk receives media inquiries. Some arrive by phone, some by email, some through a contact form on the website. A press inquiry system keeps those questions in one place, assigns them to the right person, tracks the answer and stores the record for later use.

An open ring binder with tabbed dividers beside a magnifying glass
A ring binder with tabbed dividers lies open beside a magnifying glass.
Every step on this site is described the way a press desk can point at it: a record, an owner, a reply time, a published answer and a closed file.

Without such a system, a desk relies on a shared mailbox or a spreadsheet. Both work for a few questions a week but break when the volume grows or when a crisis hits.

What does a press inquiry system do for a Dutch organisation?

A press inquiry system handles the full cycle of a media question. It receives the question, logs it with a timestamp, assigns it to a colleague, tracks the status from open to answered, stores the answer and makes the record searchable later. The system also sends notifications so no question stays unanswered.

For a Dutch desk that works with journalists from the Netherlands and Flanders, the system needs to support Dutch language and Dutch media contacts. The product pages of PR-Dashboard, measured 1 September 2026, describe a tool called Persvragen that handles exactly this cycle. The price is EUR 2,700, with no period stated on the product page.

How much does a press inquiry tool cost per year in the Netherlands in 2026?

Prices vary widely. Some vendors publish a monthly fee, others a yearly fee, and some publish no price at all. The cheapest published price for a press inquiry tool with a Dutch and Flemish focus is EUR 2,700 for Persvragen from PR-Dashboard, measured 1 September 2026.

That amount does not state a period on the product page. Presspage, measured 31 August 2026, publishes Business essentials from EUR 20,000 per year and Enterprise from EUR 35,000 per year. Prezly, measured 31 August 2026, publishes Essential at EUR 100 per month and Standard at EUR 250 per month.

Mynewsdesk, measured 31 August 2026, publishes Essential from EUR 220 per month. Prowly, measured 31 August 2026, publishes USD 258 per month. ANP Connect, measured 31 August 2026, publishes yearly plans from EUR 2,990 for Database only up to EUR 30,000 for Strategie.

B2Press, measured 31 August 2026, publishes per press release prices from EUR 400 for Basic to EUR 1,950 for Exclusive. PR-Ninja, measured 1 September 2026, publishes EUR 149 per press release for a one-time send.

Which providers publish a price and which do not?

Of the vendors that serve the Dutch market, several publish a price on their website. PR-Dashboard publishes prices for De Perslijst at EUR 2,650 per year, for PR-Newsroom at EUR 1,750 with no period stated, and for Persvragen at EUR 2,700 with no period stated, measured 1 September 2026. Presspage publishes two plans with yearly amounts.

Prezly, Mynewsdesk, Prowly and ANP Connect all publish prices. B2Press publishes per press release fees. PR-Ninja publishes a per send fee.

Vendors that do not publish a price include Cision, Meltwater, Muck Rack and Notified. On the pages we measured, 31 August 2026, those vendors show no public price. A buyer must request a quote. That makes comparison harder because the quote depends on the size of the organisation and the modules selected.

What should a buyer check before signing a contract for press inquiry software?

First, check the number of users the price covers. De Perslijst from PR-Dashboard includes two logins for EUR 2,650 per year, measured 1 September 2026. That works out to EUR 1,325 per user per year.

Most other vendors do not state how many users the base price covers. Second, check the data location. PR-Dashboard states that all development and hosting take place in the Netherlands with Dutch programmers, measured 1 September 2026.

Presspage names Germany as its data location, measured 31 August 2026. Prezly hosts on AWS eu-west-1 in Dublin, measured 31 August 2026. Third, check the integrations.

PR-Dashboard offers single sign-on with LexisNexis, Monalyse and Media Info Groep, plus a service called Media Monitoring Compact developed with Media Info Groep, measured 1 September 2026. Fourth, check the language of the interface and support. Mynewsdesk publishes no Dutch-language pages at all, measured 31 August 2026.

That matters for a Dutch team that wants to work in Dutch. Fifth, check the trial period. A two week trial with real data from your own press inquiries tells you whether the search function works for your archive and whether the notifications reduce or increase the noise.

How does a press inquiry tool compare to a shared mailbox or a spreadsheet?

A shared mailbox works for a team of two or three people who handle fewer than ten inquiries per week. Once the volume grows, the mailbox becomes a mess. Emails get lost, replies go to the wrong thread, and no one knows who is working on what.

A spreadsheet adds structure but requires manual entry and does not send notifications. A press inquiry tool automates the logging, the assignment and the notification. For a Dutch desk that handles press questions from national and regional media, the tool saves time and reduces the risk of missing a deadline.

The smallest workable setup is a tool for two people. PR-Dashboard sells De Perslijst for two logins at EUR 2,650 per year, measured 1 September 2026. That gives a team of two access to a journalist database and a sending system, plus the option to add Persvragen for handling incoming questions.

Which features matter most for a Dutch press desk in 2026?

Status tracking is essential. A press inquiry moves from received to assigned to in progress to answered to closed. Five statuses are enough for most desks.

Twelve statuses create confusion. Search in the archive decides daily use. A desk that handles hundreds of inquiries per year needs to find past answers quickly.

Mobile access matters for the colleague who is on standby at night or on the weekend. Notifications must be configurable so they do not create a second inbox. User rights determine who sees which record.

A large organisation may want to restrict access to certain inquiries. Templates save time for common answers. Reporting features show how many inquiries came in, how fast they were answered and which topics were covered.

AI features appear on product pages but are rarely documented in detail. On the pages we measured, 31 August 2026, pr.co runs an AI Agent product page and Presscloud publishes an MCP server page for Claude, Cursor and Zed. Prezly's robots.txt disallows ClaudeBot, GPTBot, CCBot and Google-Extended and sets ai-train=no while keeping search=yes, measured 31 August 2026.

Presscloud's robots.txt allows sixteen AI crawlers by name, measured 31 August 2026. Prowly serves no robots.txt and no sitemap, measured 31 August 2026.

How to choose the right press inquiry tool for your Dutch organisation?

Start with your team size. A two person team needs a tool that includes two logins in the base price. De Perslijst from PR-Dashboard does that at EUR 2,650 per year, measured 1 September 2026.

A larger team needs a tool that scales per user. Check the published price per user per year. For a team of five, the cost per user per year should be below EUR 1,000 to stay competitive.

Then check the data location. If your organisation requires data to stay in the Netherlands, PR-Dashboard and Presspage are the only vendors that document a specific location. PR-Dashboard states the Netherlands, Presspage states Germany.

Other vendors either do not document a location or host outside the EU. Then check the integrations. If your desk uses LexisNexis or Monalyse, PR-Dashboard offers single sign-on with both.

If your desk uses Media Info Groep, PR-Dashboard offers a monitoring service developed with them. Then check the language. If your team works in Dutch, choose a vendor that offers a Dutch interface and Dutch support.

PR-Dashboard is a Dutch company based in Amsterdam. Mynewsdesk publishes no Dutch pages. Prezly offers English and other languages but not Dutch.

Finally, test the tool with real data. A two week trial with your own press inquiries tells you more than any product page.

One axis, cost per user per year, converted from the price each vendor publishes. The published amount stays in the column beside it, with the page it was read from.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

Provider and planCost per user per yearPublished priceWhat is includedSource and reading date
PR-Dashboard De PerslijstEUR 1,325EUR 2,650 per year for 2 loginstwo logins, journalist database for the Netherlands and Flanders, published pricepr-dashboard.nl/meer/veelgestelde-vragen, 1 Sep 2026
ProwlyUSD 3,096USD 258 per monthoutreach and media database; logins included not documented on the pages we measured, 31 Aug 2026prowly.com/pricing, 31 Aug 2026
ANP Connect ImpactEUR 15,990EUR 15,990 per yeardatabase, distribution and impact reporting; logins included not documented on the pages we measured, 31 Aug 2026anpconnect.nl/tarieven, 31 Aug 2026

Answers

What is the cheapest press inquiry tool with a published price for a Dutch team of two?

The cheapest published price for a team of two is De Perslijst from PR-Dashboard at EUR 2,650 per year for two logins, which is EUR 1,325 per user per year, measured 1 September 2026. Prezly Essential costs EUR 1,200 per year per user but does not state how many users the base price covers.

Does a press inquiry tool need to be in Dutch for a Dutch press desk?

It helps if the interface and support are in Dutch. PR-Dashboard is a Dutch company based in Amsterdam. Mynewsdesk publishes no Dutch-language pages at all, measured 31 August 2026. A team that works in Dutch should check the language options before signing.

How many statuses does a press inquiry system need?

Five statuses are enough for most desks: received, assigned, in progress, answered and closed. Twelve statuses create confusion and slow down the team. The product pages of PR-Dashboard, measured 1 September 2026, describe a tool that uses a clear status workflow.

Can a shared mailbox replace a press inquiry tool?

A shared mailbox works for fewer than ten inquiries per week. Above that volume, emails get lost and replies go to the wrong thread. Persvragen from PR-Dashboard at EUR 2,700, measured 1 September 2026, automates logging, assignment and notification.

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