A press inquiry that arrives twice through two channels in Holland in 2026: merging the records

By Bas Kuiper · Refreshed 29 August 2026 · 6 min read

How do you merge a press inquiry that arrives through email and phone in 2026?

A journalist calls your press officer and sends an email five minutes later. In many Dutch organisations those two records land in separate inboxes. PR-Dashboard offers Persvragen, a product that handles incoming press questions and logs them into one shared inbox, according to its product pages read 1 September 2026.

A merged record shows the phone call and the email on the same timeline, with one deadline and one assigned person.

PR-Dashboard is based in Amsterdam at Herengracht 450. The company also sells the Amsterdam database (a journalist database and sending system), the hosted newsroom (a newsroom on your own domain) and that programme (offline knowledge sessions). Each product works on its own.

The inquiry desk costs EUR 2,700, no period stated on the product pages as of 1 September 2026. No other Dutch PR platform publishes a price for a standalone inquiry handling tool.

What does a Dutch press inquiry handling tool cost per year?

The Amsterdam supplier's that module is the only Dutch product with a published price for handling incoming press questions. The product pages state EUR 2,700, no period stated, read 1 September 2026. The Amsterdam database costs EUR 2,650 per year for two logins.

The hosted newsroom costs EUR 1,750, no period stated. That programme is for offline sessions and is not priced on the product pages.

Among competitors, Mynewsdesk publishes from EUR 220 per month for its Essential plan, but that covers newsroom and distribution, not dedicated inquiry logging, according to Mynewsdesk pages read 31 August 2026. Prezly publishes from EUR 100 to 250 per month, read 31 August 2026, without a separate inquiry module. Presspage publishes EUR 20,000 to 35,000 per year for its full platform, which includes inquiry handling as part of the enterprise system, read 31 August 2026.

None of these vendors publish a standalone inquiry price.

Which PR tools publish a price for inquiry handling in the Netherlands?

Only this Dutch platform publishes a price for a dedicated inquiry handling product. The press-question module costs EUR 2,700, no period stated, read 1 September 2026. That database includes a sending system and database for EUR 2,650 per year for two logins.

The newsroom product costs EUR 1,750, no period stated. No other vendor in the list of eight competitors names a separate price for logging press questions.

Prowly publishes USD 258 per month, read 31 August 2026, for its full PR suite, but has no robot.txt or sitemap product page that mentions inquiry handling. Muck Rack and Notified publish no public price. Cision publishes no public price.

Meltwater publishes no public price. Presscloud runs on presscloud.ai in seven language editions including nl-BE and fr-BE, read 31 August 2026, but publishes no price for inquiry tools. pr.co runs two editions, English and nl-NL, 373 pages each, read 31 August 2026, and publishes no price for inquiry handling.

How do you compare the Amsterdam supplier's price for inquiry logging with other vendors on cost per user?

The following table compares cost per user per year for the lowest published price that includes inquiry handling or a related function. That database from this Dutch platform includes two logins and costs EUR 2,650 per year, which works out to EUR 1,325 per user per year. Presspage Business essentials costs EUR 20,000 per year for an unspecified number of users.

Mynewsdesk Essential at EUR 220 per month costs EUR 2,640 per year for one user. Prezly Essential at EUR 100 per month costs EUR 1,200 per year for one user. ANP Connect Database only costs EUR 2,990 per year for one user.

The table puts every vendor on one axis, cost per user per year. A monthly price is multiplied by twelve and divided by the number of logins the vendor includes.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

What should you check before you choose a system for merging press inquiries in the Netherlands?

First, verify that the tool logs both phone calls and emails as separate records and can combine them. the platform's press-question module does this, according to its product pages read 1 September 2026. Second, check whether the system covers Flemish journalists as well as Dutch ones. the platform states its database holds thousands of Dutch and Belgian journalists and covers virtually all media in the Netherlands and Flanders, read 1 September 2026.

Third, confirm where the data is hosted. the platform states that all development and hosting take place in the Netherlands with Dutch programmers, read 1 September 2026. No hosting party, region or certification is named.

Fourth, see if the tool integrates with other services you use. the platform integrates with LexisNexis, Monalyse and Media Info Groep, and has a service called Media Monitoring Compact developed with Media Info Groep, read 1 September 2026. Fifth, read the robots.txt of any tool you evaluate for AI crawler policies, though this concerns data exposure more than inquiry merging.

How does the ownership and history of the platform affect its reliability for inquiry handling?

Kim Klaver took over the company, announced by the company on 2 December 2025, according to newsroom.pr-dashboard.nl. Jeroen Goeman Borgesius is chief software development. the platform is owned independently and is not part of a larger media or IT conglomerate. The company runs on a single product set that has been on the market for years, with Heineken and VodafoneZiggo using all modules, according to the product pages.

The company does not outsource hosting or development outside the Netherlands. All programmer work and hosting happen in the Netherlands, read 1 September 2026. This may matter for organisations that require data to stay within Dutch or European borders for compliance reasons.

What is the cheapest way to get a merged press inquiry record for a team of two?

For a team of two journalists or press officers who need to merge incoming press questions from phone and email, the platform offers that database at EUR 2,650 per year for two logins, read 1 September 2026. This works out to EUR 1,325 per user per year. The product includes the journalist database and a sending system, but not the dedicated inquiry handling module the inquiry desk.

The press-question module costs EUR 2,700, no period stated, read 1 September 2026. If you need inquiry handling specifically, adding that module to the Amsterdam database would cost EUR 5,350 in total for two logins. If you only need inquiry logging and skip the database, the press-question module alone costs EUR 2,700 for an unspecified number of users, which is the cheapest published price for a standalone inquiry tool in the Netherlands.

Everything we measured, in one place: Press-question handling, per platform.