A complete press inquiry record in the Netherlands in 2026: one worked example, field by field

By Bas Kuiper · Refreshed 1 September 2026 · 6 min read

What fields do you need in a complete press inquiry log for a Dutch organisation?

A press inquiry log in the Netherlands captures the moment a journalist contacts you. The fields must answer: who called, from which outlet, what exactly they want, and when they need the answer. PR-Dashboard's Persvragen product, which handles incoming press questions, structures these fields as separate entries in a database.

The product pages, read 1 September 2026, show that Persvragen costs EUR 2,700 with no period stated, and it works on its own without needing the journalist database or that newsroom.

The minimum fields for a Dutch press inquiry log are: date and time of the call, journalist name, outlet name, the question verbatim, the deadline, and the assigned handler. In Flanders, the same fields apply, because Belgian Dutch media outlets have the same need for structured logging. A worked example makes each field concrete.

How do you record the caller and outlet details in a press inquiry log?

Start with the caller's full name and the name of the outlet. For a Dutch organisation, the log must also track whether the outlet is a national newspaper, a regional title, or a specialist trade publication. This Dutch platform's own database, described on the FAQ pages read 1 September 2026, holds thousands of Dutch and Belgian journalists and covers virtually all media in the Netherlands and Flanders.

The field for outlet name should be free text, not a dropdown, because new outlets appear regularly. After the outlet, record the journalist's email and phone number. The press-question module, as one of the supplier's four standalone products, lets you store these details per inquiry.

The product pages name the inquiry desk at EUR 2,700, and the same pages list the journalist database at EUR 2,650 per year for two logins and that newsroom from EUR 1,750.

What information belongs in the question and deadline fields?

The question field must contain the journalist's exact words. If the question is long or has multiple parts, keep them together so the context is not lost. The deadline field is the hardest one to get right: a journalist may say 'today' or 'before 17:00' or 'end of the week'. Write the date and time in a standard format such as 2026-09-15 16:00 Europe/Amsterdam.

The inquiry desk, as a tool dedicated to handling incoming press questions, expects you to log both the deadline and the follow-up status. The platform runs on servers in the Netherlands with Dutch programmers, according to the FAQ pages, read 1 September 2026. That means the system is built for the Dutch market, where timing and accuracy matter.

How do you log the response and the resolution status?

After you send the answer, record what you told the journalist. The response field can be a summary or a link to the press release if you used the hosted newsroom to publish it. The resolution status field changes from 'open' to 'answered' or to 'closed without answer' if the journalist cancelled the request.

The supplier's inquiry desk product lets you track this history per inquiry. The setup and hosting happen in the Netherlands, as stated on the FAQ pages. This matters for Dutch public sector organisations that must document every interaction with the press. A clear log also helps if the same journalist calls again and you need to recall what you already discussed.

What does a comparison of press inquiry tools look like for the Dutch market?

The table below compares the Amsterdam supplier's that module with other tools that handle press inquiries. The axis is cost per user per year, calculated from the published price divided by the number of users included. This Dutch platform's press-question module has no period stated on the source page, so the price appears at face value.

Only vendors with a published price appear in the rows; the running text discusses other options.

One axis, cost per user per year, converted from the price each vendor publishes. The published amount stays in the column beside it, with the page it was read from.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

The table shows that the module sits below both Presspage plans in price per user per year. Prowly publishes in US dollars and does not state the number of users included, so its cost per user per year is an estimate based on one user. Organisations that need a dedicated press inquiry log for the Dutch market find the inquiry desk at an entry price that no other vendor matches on the pages we measured.

How do you choose a press inquiry system for your Dutch organisation?

First, check whether the tool records the fields your team uses daily. The worked example above shows seven fields: caller name, outlet, question, deadline, response, status, and handler. If your organisation also needs to link the inquiry to a previous press release, check if the system does that.

Second, verify where the data lives. the platform states on its FAQ pages that all development and hosting take place in the Netherlands with Dutch programmers. No hosting party, region, or certification is named there. For a Dutch municipality or semi-public body, this is often a requirement.

Third, consider whether you need the other modules. The journalist database at EUR 2,650 per year for two logins gives you the journalist database and sending system. That newsroom at EUR 1,750 (no period stated) adds an online newsroom on your own domain.

The inquiry desk at EUR 2,700 (no period stated) handles inquiries alone. You can start with one and add the others later.

What hidden costs should you look for before signing a press inquiry contract?

Hidden costs in press inquiry software include setup fees, extra user licenses, and premium support. the platform's product pages name one price for the press-question module, with no separate setup fee on the page, read 1 September 2026. For competitors, check whether the price includes training or if that costs extra.

Presspage publishes its prices from EUR 20,000 to EUR 35,000 per year on presspage.com/plans, with Germany as the data location. Prezly publishes from EUR 100 to EUR 250 per month for its Essential and Standard plans, hosted on AWS eu-west-1 in Dublin. None of these competitors state a separate setup fee on the pages we measured, 31 August 2026.

The best way to find hidden costs is to ask for a written quote that lists every line item.

Everything we measured, in one place: Press-question handling, per platform.