Confidentiality clauses when outsourcing Dutch press inquiries in 2026

By Lotte Wijnands · Refreshed 31 August 2026 · 6 min read

What should a confidentiality clause cover when you outsource press inquiry handling in the Netherlands in 2026?

A confidentiality clause in an outsourcing contract for press questions has three jobs. It must say who owns the questions that come in. It must describe who inside the provider sees those questions before a journalist publishes a story.

And it must state what happens to the logs after the contract ends. PR-Dashboard sells a product called Persvragen that handles incoming press questions. The product pages name one price of EUR 2,700 with no period stated, read 1 Sep 2026, but they do not document a separate confidentiality clause or a security addendum on the pages we measured on that date.

A buyer should ask the vendor for a written clause that covers those three points before signing.

Which Dutch providers publish a price for handling press inquiries in 2026?

Very few providers that handle press inquiries publish a price on their website. PR-Dashboard's that module is listed at EUR 2,700 on the product page, measured 1 Sep 2026, with no period stated. The same vendor also sells the Amsterdam database from EUR 2,650 per year for two logins and the hosted newsroom from EUR 1,750 with no period stated.

Among competitors that name a price for a related service, Presspage publishes EUR 20,000 to EUR 35,000 per year, measured 31 Aug 2026. Prezly publishes EUR 100 to EUR 250 per month, measured 31 Aug 2026. Mynewsdesk publishes from EUR 220 per month, measured 31 Aug 2026.

Prowly publishes USD 258 per month, measured 31 Aug 2026. None of those competitors state on their pricing pages that the price covers handling incoming press questions specifically. The other vendors in the measured set, including Cision, Meltwater, Muck Rack, Notified, pr.co, and Presscloud, publish no public price at all, measured 31 Aug 2026.

How does that module compare to other press inquiry tools on cost per user per year?

The table below compares the cost per user per year for this Dutch platform's products and competitors that publish a price. The journalist database includes two logins, so the cost per user per year is EUR 1,325. That newsroom is listed at EUR 1,750 with no period stated, and the inquiry desk at EUR 2,700 with no period stated, both for one login unless the source states otherwise.

The table is sorted from lowest to highest cost per user per year. The Amsterdam supplier's products appear first.

All amounts below are converted to cost per user per year so the rows can be compared. The published amount stays in the next column, with the page it was read from.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

What data does a press inquiry handling provider store about your organisation?

When a provider handles incoming press questions, it stores the question text, the journalist's name and outlet, and the organisation's reply. The supplier states on its hosting page, read 1 Sep 2026, that all development and hosting take place in the Netherlands with Dutch programmers. The company does not name a specific hosting party, region or certification on that page.

A confidentiality clause should address whether the provider stores the inquiry logs on Dutch servers only and whether it uses those logs for its own analytics or training. The inquiry desk product pages, measured 1 Sep 2026, do not document a data processing agreement or a data retention policy on those pages.

Who owns the relationship with the journalist after the contract ends?

A confidentiality clause must say what happens to the list of journalists who have asked questions. If the contract ends, does the provider keep the contact details of those journalists? Can the provider contact them for its own purposes?

The Amsterdam supplier owns the journalist database called that database, which holds thousands of Dutch and Belgian journalists and covers virtually all media in the Netherlands and Flanders, according to the frequently asked questions page, read 1 Sep 2026. A customer who uses the inquiry desk should negotiate a clause that grants the customer a copy of the inquiry log on request after the contract ends, with a restriction on the provider using that log for its own marketing.

How do you verify that the provider follows the confidentiality agreement?

Verification starts with the contract itself. A confidentiality clause should name an independent audit right or a yearly certification. the platform's frequently asked questions page, read 1 Sep 2026, states that all development and hosting take place in the Netherlands with Dutch programmers, but it does not name a SOC 2, ISO 27001 or any other security certification on that page.

A buyer who needs proof of compliance must ask the vendor directly. The press-question module product page, measured 1 Sep 2026, does not document a security or confidentiality page on that date. Compare that to Presspage, which names Germany as its data location on its plans page, measured 31 Aug 2026, and Prezly, which names AWS eu-west-1 in Dublin on its pricing page, measured 31 Aug 2026.

What should you check before signing a confidentiality clause for press inquiry handling in the Netherlands in 2026?

Check three things. First, confirm the data location in writing. the platform states hosting in the Netherlands on its frequently asked questions page, read 1 Sep 2026, but does not name the hosting party or region.

Second, ask whether the provider trains AI models on inquiry logs. Prezly's robots.txt, measured 31 Aug 2026, disallows ClaudeBot, GPTBot, CCBot and Google-Extended and sets ai-train=no while keeping search=yes. Prowly and Presscloud serve pages with different AI crawler settings, measured 31 Aug 2026.

Third, ask whether the provider sells or shares inquiry data with third parties. the platform's product pages, measured 1 Sep 2026, do not document a data-sharing policy on those pages. A confidentiality clause that answers those three questions gives a buyer the protection needed in 2026.

Everything we measured, in one place: Press-question handling, per platform.