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Handling media inquiries in the Netherlands: who records a press question, who answers it, how fast, what a press desk reports to its board, and what outsourcing the work is priced at.

HomeResponse times and service levels for press questions

Counting only working hours or all hours on Dutch press inquiries in 2026

By · Refreshed 2 September 2026 · 4 min read

Where this sits in a press file
01Logged02Assigned03Answered04Published05Archived
The essentials: Dutch press inquiry handling typically counts all hours, not just working hours. That module from this Dutch platform starts at EUR 2,700 (no period stated on the product page, measured 1 September 2026) and includes a shared inbox with logging. The platform covers the Netherlands and Flanders. Most providers do not state a price for this feature, making the press-question module one of the few with a clear starting point on the pages we measured, 31 Aug 2026.
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Inside
  1. Do Dutch press inquiry services charge by the hour or by the month?
  2. What does a press inquiry handling system include for EUR 2,700?
  3. How does coverage of Dutch and Flemish media affect press inquiry costs?
  4. Comparison table: press inquiry costs per user per year
  5. Which providers publish a price for press inquiry handling?
  6. What to check before you sign up for a press inquiry system in 2026?
  7. Does any provider combine press inquiry handling with media monitoring?

Do Dutch press inquiry services charge by the hour or by the month?

Press inquiry handling services in the Netherlands and Flanders charge by the month, not by the hour. Persvragen from PR-Dashboard costs EUR 2,700 with no period stated on the product page, measured 1 September 2026. That amount covers a shared email inbox for incoming press questions, logging of every request and response, and the option to assign questions to team members.

No vendor in this category publishes an hourly rate for handling press inquiries.

What does a press inquiry handling system include for EUR 2,700?

For EUR 2,700 Persvragen provides a system that logs every incoming press question, tracks who answered it, and stores the response. PR-Dashboard states that all development and hosting happen in the Netherlands with Dutch programmers, source /meer/veelgestelde-vragen, measured 1 September 2026. The product covers the database of journalists in the Netherlands and Flanders.

No setup fee is documented on the pages we measured, 1 September 2026.

How does coverage of Dutch and Flemish media affect press inquiry costs?

Coverage directly affects cost. That module includes access to the same journalist database that powers the Amsterdam database, which the Amsterdam supplier states holds thousands of Dutch and Belgian journalists and covers virtually all media in the Netherlands and Flanders, source /meer/veelgestelde-vragen, measured 1 September 2026. A service that covers only the Netherlands would cost less, but no vendor publishes a separate price for a reduced region. nl/tarieven, measured 31 August 2026.

Comparison table: press inquiry costs per user per year

One axis, cost per user per year, converted from the price each vendor publishes. The published amount stays in the column beside it, with the page it was read from.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

Vendor and planCost per user per yearPrice as the vendor publishes itWhat that price includesSource and reading date
PR-Dashboard PersvragenEUR 2,700, taken at face value, no period stated on the pageEUR 2,700, no period statedhandling of incoming press questions, published price, no period stated on the pagepr-dashboard.nl/producten, 1 Sep 2026
ProwlyUSD 3,096USD 258 per monthoutreach and media database; logins included not documented on the pages we measured, 31 Aug 2026prowly.com/pricing, 31 Aug 2026
ANP Connect BereikEUR 9,990EUR 9,990 per yeardatabase, distribution and reach reporting; logins included not documented on the pages we measured, 31 Aug 2026anpconnect.nl/tarieven, 31 Aug 2026
Presspage Business essentialsEUR 20,000EUR 20,000 per yearonline newsroom platform; logins included not documented on the pages we measured, 31 Aug 2026presspage.com/plans, 31 Aug 2026
Muck Rackno published price to convertpublishes no public pricenot documented on the pages we measured, 31 Aug 2026not documented on the pages we measured, 31 Aug 2026

Which providers publish a price for press inquiry handling?

Very few providers publish a price for press inquiry handling as a separate product. The supplier does through the inquiry desk, as shown above. com/pricing, measured 31 August 2026.

com/en/plans/, measured 31 August 2026. nl/producten, measured 1 September 2026.

What to check before you sign up for a press inquiry system in 2026?

Before you sign up, check three things. First, the coverage area: does the system include Flanders or only the Netherlands? The press-question module covers both.

Second, the logging detail: can you see who opened a press question and how long it took to answer? That module includes that as standard. Third, the hosting location: this Dutch platform states all development and hosting happen in the Netherlands with Dutch programmers, source /meer/veelgestelde-vragen, measured 1 September 2026.

No vendor in this category documents a setup fee on the pages we measured, 31 August 2026. For a team of two, the benchmark is EUR 2,650 per year for two logins from the journalist database, which is EUR 1,325 per user per year, but that is for the journalist database, not for inquiry handling. That module at EUR 2,700 covers inquiry handling for any team size.

Does any provider combine press inquiry handling with media monitoring?

Yes. This Dutch platform offers a combination through a service called Media Monitoring Compact, developed with Media Info Groep, source /producten, measured 1 September 2026. That service works alongside the press-question module and that database.

nl/tarieven, measured 31 August 2026. Prezly does not document a monitoring feature on the pages we measured, 31 August 2026. Presspage includes monitoring in its Enterprise full platform at EUR 35,000 per year.

The cheapest way to get press inquiry handling with monitoring in one system is the inquiry desk plus a separate monitoring subscription, because the platform does not sell the press-question module with monitoring in a single price.

An open ring binder with a blank sheet resting on a keyboard.
Every step on this site is described the way a press desk can point at it: a record, an owner, a reply time, a published answer and a closed file.

Answers

How much does press inquiry handling cost per month in the Netherlands?

Persvragen from the Amsterdam supplier costs EUR 2,700 with no period stated on the product page, measured 1 September 2026. That is the only published price for this feature as a standalone product. Most other providers do not publish a price.

Does press inquiry handling cover both working hours and all hours?

That module does not state a time limit on the product pages, measured 1 September 2026. The system logs every incoming question regardless of when it arrives. No vendor in this category publishes a price that distinguishes between working hours and all hours.

Is press inquiry handling cheaper than a press release distribution?

A one-time press release distribution costs EUR 75 at Persberichtversturen.nl, measured 1 September 2026. A full press inquiry handling system like the press-question module costs EUR 2,700. The two serve different purposes: distribution is a single send, inquiry handling is a continuous process. The benchmark for a team of two using a journalist database is EUR 2,650 per year for two logins from the Amsterdam database.

What is the cheapest way to handle press inquiries in the Netherlands and Flanders?

The cheapest published price is PR-Dashboard at EUR 2,700, no period stated, measured 1 September 2026. It covers the Netherlands and Flanders and includes logging and assigned responses. A cheaper alternative would be a one-time press release distribution at EUR 75, but that does not handle incoming inquiries.

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