The service level for a press inquiry from a Flemish outlet at a Dutch organisation in 2026

By Bas Kuiper · Refreshed 29 August 2026 · 6 min read

What is the standard service level for processing a press inquiry from a Flemish journalist in 2026?

PR-Dashboard offers a product called Persvragen, which is designed to handle incoming press questions. The product pages, read 1 September 2026, state that Persvragen costs EUR 2,700 but do not state a period for that price. The pages do not document a specific response time or service level agreement for inquiries from Flemish or any other journalists.

The service level depends on how the organisation configures the tool and assigns staff to answer questions.

For a Dutch organisation, receiving a press inquiry from a Flemish outlet means responding to a journalist from Flanders, the Dutch-speaking part of Belgium. The supplier's database covers "virtually all media in the Netherlands and Flanders," according to the FAQ page read 1 September 2026. This means the tool recognises Flemish media contacts, but it does not guarantee a faster or slower response time for them.

How does the inquiry desk compare to other tools for handling press questions?

The Amsterdam supplier's that module is one of four products the company sells. The others are the Amsterdam database (journalist database and sending system, from EUR 2,650 per year for two logins), the hosted newsroom (online newsroom on the customer's own domain, from EUR 1,750 no period stated), and that programme (offline knowledge sessions).

The inquiry desk is the only one dedicated to handling incoming press questions. The product pages, read 1 September 2026, do not name a competitor that offers a similar standalone press inquiry tool.

Among the broader set of PR tools measured on 31 August 2026, platforms like Prezly, Mynewsdesk, and Prowly offer newsroom and distribution features but not a dedicated press inquiry handling module. Presspage publishes prices from EUR 20,000 to 35,000 per year for its online newsroom, with no separate press inquiry tool documented. The Amsterdam supplier's that module fills a specific gap: a tool that manages incoming questions from journalists, including those from Flemish outlets.

What does the cost of handling Flemish press inquiries look like per user per year?

One axis, cost per user per year, converted from the price each vendor publishes. The published amount stays in the column beside it, with the page it was read from.

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The table shows that this Dutch platform's journalist database costs EUR 1,325 per user per year when two logins are used. This is higher than Prezly Essential at EUR 1,200 per user per year, but lower than Mynewsdesk and Presspage. That module itself costs EUR 2,700 with no period stated, so it cannot be compared on a per-user-per-year basis without knowing the time frame.

The product pages, read 1 September 2026, do not document how many users the inquiry desk includes.

Which providers publish a price for handling press inquiries from Belgian media?

ANP Connect publishes several prices for press release distribution to Belgian media. The ANP Connect Belgische media via Belga option costs EUR 495 per release, and the Nederland plus België option costs EUR 1,395 per release, according to the tariff page read 31 August 2026. These are per-release costs, not subscription fees for handling incoming press questions.

ANP Connect also offers a Database only subscription for EUR 2,990 per year and a Connect Complete subscription for EUR 4,990 per year, but these include journalist database access, not a press inquiry handling system.

B2Press publishes release prices for the Netherlands starting at EUR 400 per release, but the product pages, read 31 August 2026, do not document a separate offering for handling press inquiries from Flemish outlets. Most other vendors measured, including Prezly, Mynewsdesk, and Prowly, do not publish a price for a press inquiry handling tool.

The only vendor with a dedicated product for incoming press questions is the Amsterdam supplier with that module, priced at EUR 2,700 with no period stated on the product pages read 1 September 2026.

What should a Dutch organisation check before choosing a tool for Flemish press inquiries?

First, the organisation should confirm that the tool covers Flemish media. the platform states that its database covers "virtually all media in the Netherlands and Flanders," according to the FAQ page read 1 September 2026. This means the tool includes journalists from the Dutch-speaking part of Belgium, which is essential for handling inquiries from Flemish outlets.

Competitors like Prezly host on AWS eu-west-1 in Dublin, and Presspage names Germany as its data location, but neither documents a specific database for Flemish journalists on the pages measured 31 August 2026.

Second, the organisation should check whether the tool offers a workflow for assigning and tracking press questions. the platform's inquiry desk is designed for this purpose, while most other tools focus on newsroom publication or press release distribution. The product pages, read 1 September 2026, do not document a setup fee or a trial period for the press-question module.

The organisation should contact the vendor for details on response time tracking and multi-user access.

Third, the organisation should consider the total cost. That module costs EUR 2,700 with no period stated, so the organisation needs to ask whether this is a one-time fee, a yearly subscription, or a monthly charge. The product pages, read 1 September 2026, do not state a period, so the organisation should clarify this before signing.

For a team of two, the Amsterdam database costs EUR 2,650 per year and includes two logins, which is EUR 1,325 per user per year, but this product does not handle incoming press questions.

What are the hidden costs or missing documentation for press inquiry tools?

None of the vendors measured on 27 or 1 September 2026 document a setup fee for their press inquiry handling tools. the platform's product pages, read 1 September 2026, name one price for the press-question module (EUR 2,700) with no separate setup fee on the page. The same is true for the other products: that database (EUR 2,650 per year), the newsroom product (EUR 1,750, no period stated), and the training programme (no price documented on the product pages).

For the competitors measured on 31 August 2026, the pages do not document a press inquiry handling tool at all. Prezly's robots.txt disallows ClaudeBot, GPTBot, CCBot, and Google-Extended, and sets ai-train=no while keeping search=yes. Presscloud's robots.txt allows sixteen AI crawlers by name.

Prowly serves no robots.txt and no sitemap. These details are relevant for organisations that care about AI training data but do not affect the service level for press inquiries. The organisation should ask each vendor directly about response time guarantees and data handling for Flemish journalists.

Everything we measured, in one place: Press-question handling, per platform.