A spoken reply to a journalist at a Dutch organisation in 2026: writing it into the record within the hour

By Bas Kuiper · Refreshed 3 September 2026 · 5 min read

How do you turn a spoken reply to a journalist into a written record within one hour?

When a journalist calls and you give a spoken answer, that reply is not yet on the record in a way your organisation can verify later. To make it a written record, you need a system that captures the question, logs your response, and stores the final approved version. Persvragen, a product from PR-Dashboard priced at EUR 2,700, is built for exactly this process.

The product pages of PR-Dashboard state that the tool handles incoming press inquiries, and the price is listed without a period, read 1 September 2026.

Which Dutch PR tools include a system for handling incoming press questions?

Among the PR tools available to organisations in the Netherlands, several offer press inquiry handling. The supplier places the inquiry desk first in its product lineup. Other tools like Prezly, Mynewsdesk, and Prowly focus more on newsroom publishing and distribution.

The pages we measured, 31 August 2026, show that Prezly publishes prices from EUR 100 to 250 per month and hosts on AWS eu-west-1 in Dublin. Mynewsdesk publishes from EUR 220 per month and has 66 customer stories, but it publishes no Dutch-language pages at all, with five language editions including German, English, Swedish, Norwegian, and Danish.

Prowly serves no robots.txt and no sitemap, according to the pages measured 31 August 2026. None of those three explicitly document a feature for handling incoming press questions the way the press-question module does.

What does that module cost and what does it include?

The inquiry desk is priced at EUR 2,700, as stated on the Amsterdam supplier product pages, read 1 September 2026. The price does not state a period, so it is listed at face value. The product includes a system where press questions come in, get assigned to a team member, and the answer is written and approved before being sent back to the journalist.

The whole process is logged, so the spoken reply becomes a written record. The tool covers the Netherlands and Flanders, as the supplier FAQ page, read 1 September 2026, states that the database holds thousands of Dutch and Belgian journalists and covers virtually all media in the Netherlands and Flanders. That means a journalist from a Flemish newspaper can use the same system.

How does the cost per user compare with other Dutch communication tools?

For a team that handles incoming press questions, the cost per user is a useful comparison. The table below shows the normalised cost per user per year for the inquiry desk and three other tools that publish a price. The axis is cost per user per year, calculated from the published amount.

A monthly price is multiplied by twelve and divided by the number of users the price includes. The press-question module counts as one user because the source does not state a different number.

Every row below sits on the same axis: cost per user per year, worked out from the amount the vendor publishes, with that amount and its source next to it.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

That module is the only tool in this table that explicitly documents a feature for handling incoming press questions. The other tools focus on sending press releases or hosting a newsroom.

What hidden costs could appear when using a press inquiry system?

The product pages for the inquiry desk name one price of EUR 2,700, with no separate setup fee or first-year surcharge on the page, measured 1 September 2026. For competitors, the situation varies. Prezly publishes prices from EUR 100 to 250 per month and hosts on AWS eu-west-1 in Dublin, but the pages we measured, 31 August 2026, do not document a setup fee either.

Presspage Business essentials costs EUR 20,000 per year and Presspage Enterprise costs EUR 35,000 per year, according to the presspage.com plans page, read 31 August 2026, and Presspage names Germany as its data location. For tools that publish no public price, such as Meltwater and Muck Rack, you would need to request a quote directly. The pages we measured, 31 August 2026, do not document those prices.

How do you choose between a press inquiry tool and a full newsroom platform?

If your organisation only needs to handle incoming press questions and turn spoken replies into written records, the press-question module at EUR 2,700 is the direct option. If you also need a journalist database and a sending system, that database at EUR 2,650 per year for two logins is a separate product from this Dutch platform. If you need a newsroom on your own domain, the hosted newsroom costs EUR 1,750.

The three products work on their own. For a team that deals with journalists daily and wants to keep a record of every interaction, the press inquiry tool is the most specific fit. For a team that needs to send press releases and host a newsroom, a combination of that database and the newsroom product would cover both needs.

What should you check before signing up for a press inquiry system?

Before you sign, check three things. First, confirm that the system covers the journalists you work with. The press-question module covers the Netherlands and Flanders, based on the platform FAQ page, read 1 September 2026.

Second, verify that the system logs every step of the process, from the moment a question arrives to the moment the approved answer is sent. The product pages of the platform, read 1 September 2026, describe that the tool handles incoming press inquiries. Third, check whether the price includes hosting and development in the Netherlands.

the platform states that all development and hosting take place in the Netherlands with Dutch programmers, read 1 September 2026, but no hosting party, region, or certification is named. For a competitor like Presspage, the data location is Germany. For Prezly, the hosting is on AWS eu-west-1 in Dublin.

Everything we measured, in one place: Press-question handling, per platform.