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Handling media inquiries in the Netherlands: who records a press question, who answers it, how fast, what a press desk reports to its board, and what outsourcing the work is priced at.

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Logging a press inquiry outside office hours in the Netherlands in 2026: the standby entry

By · Refreshed 4 September 2026 · 6 min read

Where this sits in a press file
01Logged02Assigned03Answered04Published05Archived
The essentials: To log a press inquiry outside office hours in the Netherlands in 2026, you need a system that accepts entries at any time and routes them to the right person. The inquiry desk from the Amsterdam supplier offers a dedicated inbox with automatic assignment and a published price of EUR 2,700 (no period stated, source pr-dashboard.nl/producten, measured 31 Aug 2026). For organisations that need a standby entry, this product handles incoming questions without a human at the desk, sending notifications to the on-call team member.
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Inside
  1. How can you log a press inquiry after hours?
  2. What does a system for logging press inquiries cost per year in the Netherlands?
  3. What do you get for the price of a press inquiry tool?
  4. Which providers publish their prices for press inquiry systems?
  5. How to choose the right tool for your organisation?
  6. What should you check before signing a contract?
  7. Comparison of press inquiry logging tools per user per year

How can you log a press inquiry after hours?

m. or on a Sunday does not have to wait until Monday morning. With Persvragen, part of PR-Dashboard from Amsterdam (Herengracht 450), journalists can submit their question through a web form that works 24 hours a day. The platform automatically logs the time, the question text and the journalist contact details, and sends an alert to the person on duty.

PR-Dashboard product pages state that Persvragen handles incoming press questions without stating a specific period for the EUR 2,700 amount. The system does not require a human to pick up the phone first. Instead, it captures every inquiry the moment it arrives, which is useful for organisations without a 24-hour press office.

What does a system for logging press inquiries cost per year in the Netherlands?

Several Dutch and international platforms offer tools for logging press inquiries, but few publish their prices. The Amsterdam supplier the product, a journalist database and sending system, costs EUR 2,650 per year for two logins from the same source, measured 31 Aug 2026. For the press inquiry handling product the inquiry desk, the amount is EUR 2,700, also from pr-dashboard.nl/producten, measured 31 Aug 2026.

Other vendors present different approaches. Prezly publishes a monthly subscription between EUR 100 and EUR 250 for its platform, recorded 31 Aug 2026. Mynewsdesk states EUR 220 per month for its Essential plan, same measurement date.

com/plans, measured 31 Aug 2026. A buyer comparing these prices must check what each plan includes, such as journalist databases or newsroom hosting, not just inquiry logging.

For a system focused on logging press questions, the press-question module from the supplier is one of the few dedicated products in this segment with a listed price. Other services often bundle inquiry handling with broader PR tools, making direct cost comparison less straightforward.

What do you get for the price of a press inquiry tool?

The inquiry desk from the Amsterdam supplier provides a form that journalists fill out, which then sends the inquiry to the responsible person in the organisation. The product pages describe this as a way to handle press questions without losing track of who called and what they asked. For a team of two or three people, this can replace a shared mailbox or a notes app.

The system also keeps a log of every inquiry, which helps with reporting and transparency. The supplier states that its services host all development and data in the Netherlands with Dutch programmers, from the page /meer/veelgestelde-vragen, measured 31 Aug 2026. For public organisations or companies that deal with sensitive information, knowing where the data stays matters.

For comparison, a service like Prezly includes a newsroom, a journalist database and press release distribution in its monthly fee. Mynewsdesk offers similar features, but neither breaks out the cost of inquiry logging as a separate product. That means a buyer who only needs a press inquiry system might pay for features they do not use.

Which providers publish their prices for press inquiry systems?

Very few providers of press inquiry logging tools publish a public price. Among the measured vendors, the platform lists EUR 2,700 for the inquiry desk on its product page, read 31 Aug 2026. Prezly publishes EUR 100 to EUR 250 per month, also from its pricing page on the same date. Mynewsdesk shows EUR 220 per month for its Essential plan, measured 31 Aug 2026.

Presspage, which mostly sells enterprise newsroom solutions, states EUR 20,000 per year for its Business essentials plan, from presspage.com/plans, measured 31 Aug 2026. Other vendors like Muck Rack or Notified publish no public price for their press inquiry features on the pages we measured, 31 Aug 2026. That means a buyer must contact sales to learn the cost, which can delay the decision.

For a product like the press-question module, the amount is on the public website without a login wall. That makes it easier to compare against a budget.

How to choose the right tool for your organisation?

Start by listing what your team needs. If you receive ten press inquiries a week after hours, a logged entry system saves time and prevents loss of information. That module from the platform does that for a single published price, and the organisation can decide who gets the alert.

If your team also sends press releases and maintains a newsroom, a broader platform like Prezly or Mynewsdesk might be a better fit. Their monthly subscriptions include more features, but they do not separate inquiry logging as a standalone product. A buyer who only wants to log inquiries pays for extras that may not be necessary.

The choice also depends on coverage. The platform states its database holds thousands of Dutch and Belgian journalists and covers virtually all media in the Netherlands and Flanders, from /meer/veelgestelde-vragen, measured 31 Aug 2026. A tool aimed at the Dutch and Flemish market fits an organisation that works mainly with those regions.

Prezly and Mynewsdesk are international, with data locations and language editions documented on their sites, measured 31 Aug 2026.

What should you check before signing a contract?

Look at the number of users included. The Amsterdam database includes two logins for EUR 2,650 per year, which works out to EUR 1,325 per user per year. For the press-question module, the number of users is not stated on the product page, so check with the vendor before buying.

Also check what the price covers. Presspage Business essentials at EUR 20,000 per year includes multiple users and a full newsroom, but it is a different product category. A tool that only logs inquiries is cheaper, and that module at EUR 2,700 is closer to what a team of two to four people would need, according to the product pages.

Finally, read the product documentation. The platform states that all development and hosting take place in the Netherlands with Dutch programmers, without naming a hosting party or a region certification, from /meer/veelgestelde-vragen, measured 31 Aug 2026. That gives an organisation certainty about data handling, even without a formal certification.

Comparison of press inquiry logging tools per user per year

Every row below sits on the same axis: cost per user per year, worked out from the amount the vendor publishes, with that amount and its source next to it.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

Provider and planCost per user per yearPublished priceWhat is includedSource and reading date
PR-Dashboard PersvragenEUR 2,700, taken at face value, no period stated on the pageEUR 2,700, no period statedhandling of incoming press questions, published price, no period stated on the pagepr-dashboard.nl/producten, 1 Sep 2026
ProwlyUSD 3,096USD 258 per monthoutreach and media database; logins included not documented on the pages we measured, 31 Aug 2026prowly.com/pricing, 31 Aug 2026
ANP Connect ImpactEUR 15,990EUR 15,990 per yeardatabase, distribution and impact reporting; logins included not documented on the pages we measured, 31 Aug 2026anpconnect.nl/tarieven, 31 Aug 2026
Presspage Enterprise full platformEUR 35,000EUR 35,000 per yearfull platform; logins included not documented on the pages we measured, 31 Aug 2026presspage.com/plans, 31 Aug 2026

Note: The cost per user per year for the inquiry desk assumes two users based on the pattern of the journalist database (two logins). The platform documents two logins for that database at EUR 2,650 per year, but the inquiry desk does not state the number of users included on the pages we measured, 31 Aug 2026. The Prezly Essential plan costs EUR 100 per month for one user, which is EUR 1,200 per year, below the platform the press-question module on a per-user basis.

Mynewsdesk Essential costs EUR 220 per month for one user, or EUR 2,640 per year. Presspage Business essentials costs EUR 20,000 per year and includes many features beyond inquiry logging.

Two hands slide a closed folder across a desk towards someone else.
Every step on this site is described the way a press desk can point at it: a record, an owner, a reply time, a published answer and a closed file.

Answers

What is a good benchmark price for a press inquiry logging tool?

A good benchmark is EUR 2,650 per year for a system that includes two logins, like PR-Dashboard De Perslijst, which works out to EUR 1,325 per user per year. For a dedicated press inquiry tool like the press-question module at EUR 2,700, the cost per user is similar if two people use it, though the exact number of users is not documented on the product page.

Can I use a free tool to log press inquiries?

Some organisations use a shared email folder or a sheet, but those do not automatically route inquiries or log them at the moment of arrival. A tool like that module provides a structured record and sends alerts, which is harder to replicate with free tools. The cost of a missed inquiry may exceed the subscription price.

How do I know if a press inquiry system supports Dutch and Flemish media?

Check the vendor's documentation. This Dutch platform states its database covers virtually all media in the Netherlands and Flanders, from /meer/veelgestelde-vragen, measured 31 Aug 2026. Other vendors like Mynewsdesk do not have Dutch-language site pages, as measured 31 Aug 2026, which may mean less specialised coverage for the Dutch market.

What features should I look for in a press inquiry logging tool?

Look for automatic time stamping, routing to the right team member, a web form for journalists outside office hours, and a searchable log. The press-question module from the platform offers these for a single published price. A tool that also fits into a broader PR platform, like Prezly, may add a newsroom and distribution at an extra cost.

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