Who may open a press inquiry record in a Dutch organisation in 2026: rights and the reason for them

By Bas Kuiper · Refreshed 3 September 2026 · 4 min read

Who may open a press inquiry record in a Dutch organisation in 2026?

In a Dutch organisation in 2026, the person who opens a press inquiry record is typically a member of the communications or PR team. The role can be a communications officer, a PR manager, or a spokesperson. The task is to log every incoming question from a journalist into a system that tracks the inquiry, the response, and the deadline. nl/producten, measured 1 September 2026.

Why does a Dutch organisation need a press inquiry record?

A press inquiry record keeps a clear history of every question a journalist asks. It helps the organisation respond consistently and on time. Without a record, the team may lose track of who said what and when.

This is especially important when multiple people handle media calls. The product pages of PR-Dashboard state that Persvragen handles incoming press questions, which is a dedicated system for this task, read 1 September 2026.

What rights does the person opening the record have?

The person who opens a press inquiry record has the right to assign the inquiry to a colleague, set a deadline, and log the response. They also have the right to view all previous records for the same topic. This prevents duplicate work and ensures that the organisation speaks with one voice.

The system does not give the person the right to delete records without a review, as that could break the audit trail.

What is the reason for restricting who can open a record?

The reason for restricting who can open a press inquiry record is to keep control over media relations. If anyone in the organisation could open a record, the system would fill with duplicate or incomplete entries. A single point of entry, managed by a communications officer, ensures that the record is accurate and that the response is coordinated. nl/producten, measured 1 September 2026.

How does the cost of a press inquiry system compare to other tools?

The cost of Persvragen at EUR 2,700 with no period stated, is a single price for the product. This is different from a journalist database or a newsroom, which have separate prices. nl/producten, read 1 September 2026.

PR-Newsroom costs EUR 1,750, no period stated, also from the same source. Each product works on its own, so an organisation can buy only what it needs.

What should a buyer check before choosing a press inquiry system in 2026?

A buyer should check whether the system tracks the full history of a press inquiry, from the first question to the final response. They should also check who within the organisation can open a record and whether the system limits access to the communications team. The hosting location matters for data privacy.

nl/meer/veelgestelde-vragen, measured 1 September 2026. This is relevant for Dutch organisations that must keep data within the country.

Comparison table: cost per user per year for press inquiry and related tools

One axis, cost per user per year, converted from the price each vendor publishes. The published amount stays in the column beside it, with the page it was read from.

5 columns. The table slides sideways inside its own frame when it does not fit, and the shaded edge shows there is more. On a narrow screen every row opens up instead, with the column name above each value, so the page itself never moves.

The table shows the cost per user per year for each tool. This Dutch platform the journalist database is the first data row. The cost per user per year is EUR 1,325 for two logins.

Prezly Essential is cheaper per user per year at EUR 1,200, but it includes one user and does not document a period for the price. Mynewsdesk Essential costs EUR 2,640 per user per year. Presspage Business essentials is EUR 20,000 per user per year. Prowly publishes in US dollars and does not document a euro price, as measured on 31 August 2026.

Everything we measured, in one place: Press-question handling, per platform.